Product Marketing Update

Product Withdrawal Notice

Log: PWA990030 Rev: NR 22-Nov-1999

Product(s) Being Withdrawn

Product Name(s): CMS/DSU 6424 (All Models)

Product Family: Subrate Digital Leased Line

Last Order Date: 31-DEC-99

Last Ship Date: 29-JAN-00

Product

Description

Marketing
Part Number

Warranty
Period
CMS 6424/DSU 6424 STANDALONE CMS 6424 232/V35 CMS6424-DUAL

1 year
CMS 6424/DSU 6424 STANDALONE CMS 6424 232/V35 220V KOREA CMS6424-DUAL-220E

1 year
CMS 6424/DSU 6424 STANDALONE DSU 6424 232/V35 DSU6424-DUAL

1 year
CMS 6424/DSU 6424 STANDALONE DSU 6424 232/V35 220V KOREA DSU6424-DUAL-220E

1 year
CMS/DSU PRODUCT MANUALS CMS DSU 6424 I/O MANUAL 15D10A-1/C

n/a
CMS/DSU PRODUCT MANUALS CMS/DSU 6424 COMPL INFO (CS) 15D10A-11/A

n/a
CMS/DSU PRODUCT MANUALS CMS/DSU6424 ADD(SP CONFG ONLY) 15D10A1-35/A

n/a

NOTE: All additional central site 6424 related Manufacturing and Marketing part numbers not currently listed are also considered unavailable.

  1. Reason for Withdrawal

    2. The product is at the end of its life and will be withdrawn.

  2. Replacement Product

    3. The Excalibur DAP SNMP/T7 for applications requiring network management or DAP 6456 for those not requiring network management.

  3. Customer Notification

    4. We recommend that the appropriate account manager notify your customers immediately via telephone. Additionally, we suggest that a confirmation letter be sent out to each of your customers following the initial telephone call.

  4. Special Situations and Exceptions
    1. Fulfilling Existing Contract Obligations

      2. Any specific customer situations that may arise should be brought to the attention of the Marketing Office as soon as possible.

    2. Concessions for Specific Accounts

    No concessions have been identified or planned for specific customer accounts.

  5. Policy - Repairs After Withdrawal

    6. Warranty periods are not changed by withdrawal.

    Milgo will continue to provide repair and rework services subject to availability of the necessary parts for the configuration and release level that were in effect upon the Last Order Date per Warranty and/or contract agreements.

  6. Policy - Technical Support After Withdrawal

    7. Milgo will continue to provide technical support for installation and configuration services for the Product for one (1) year from the Last Order Date or as per Warranty or Contracted agreements.

  7. Maintenance and Service Support Policy after Withdrawal

Maintenance and support services will remain available for thirty-six (36) months from the date of discontinuation or through the terms of customer’s current maintenance agreement, whichever is longer.

Back to the Withdrawal Announcement Page