Product Marketing Update

Immediate Product Withdrawal

Log: PWA990005 Rev: NR Oct 30, 1998

Product(s) Being Withdrawn

Product Name(s): Excalibur ASET-1, (All Models)

Product Family: System Modems

Last Order Date: 30-NOV-98

Last Ship Date: 31-DEC-98

Product

Description

Marketing
Part Number

Warranty
Period

ASET-1 CONFIGURED SYSTEMS

ASET-1 24 PORT RS232

ASET-1-A

1 YEAR

ASET-1 SYSTEM CONTROLLER

ASET-1 SYS CONTROLLER

ASET1SYSCON1A

1 YEAR

ASET-1 SYSTEM CONTROLLER

ASET-1 SYS CONTROLLER CANADA

ASET1SYSCON1A-CA

1 YEAR

ASET-1 PERSONALITY MODULE

EXC ASET-1 PERS MODULE V.34

ASET1-PERMOD

1 YEAR

ASET-1 CSU CARDS

EXC SINGLE T-1 CSU

EXT1CSU-1

1 YEAR

ASET-1 CSU CARDS

EXC TRIPLE T-1 CSU

EXT1CSU-3

1 YEAR

ASET-1 DUAL MODEC CARDS

DUAL MODEC +RS232

DFMODEC232

1 YEAR

ASET-1 DUAL MODEC CARDS

DUAL MODEC V34 +RS232

DFMODECV34232

1 YEAR

ASET-1 DUAL MODEC CARDS

DUAL MODEC V34

DFMODECV34

1 YEAR

ASET-1 DUAL MODEC CARDS

DUAL MODEC

DFMODEC

1 YEAR

NOTE: All additional related Manufacturing and Marketing part numbers not currently listed are also considered unavailable.

  1. Reason for Withdrawal

    2. Product has reached the end of its life with little or no sales activity.

  2. Replacement Product

    3. There is no direct replacement for this product.

  3. Customer Notification

    4. Please notify customers as required.

  4. Special Situations and Exceptions
    1. Fulfilling Existing Contract Obligations

      2. Any specific customer situations that may arise should be brought to the attention of the Marketing Office as soon as possible.

    2. Concessions for Specific Accounts

    No concessions have been identified or planned for specific customer accounts.

  5. Policy - Repairs After Withdrawal

    6. Warranty periods are not changed by withdrawal.

    RDG will continue to provide repair and rework services subject to availability of the necessary parts for the configuration and release level that were in effect upon the Last Order Date per Warranty and/or contract agreements.

  6. Policy - Technical Support After Withdrawal

    7. RDG will continue to provide technical support for installation and configuration services for the Product for one (1) year from the Last Order Date or as per Contracted agreements.

  7. Maintenance and Service Support Policy after Withdrawal

Maintenance and support services will remain available for thirty-six (36) months from the date of discontinuation or through the terms of customer’s current maintenance agreement, whichever is longer.