Product Marketing Update

Product Withdrawal

Log: PWA990014 Rev: NR

Product(s) Being Withdrawn

Product Name(s): DataMate Series (All Models)

Product Family: DataMate V.34 Series

Last Order Date: 26-Feb-99

Last Ship Date: 31-Mar-99

Product

Description

Marketing
Part Number

Warranty
Period

DATAMATE- NON NET MGT/UPGRADEABLE - SA

DM SA V34E NMUPGRAD CHINA

DM-SA-UNM-CN

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE - SA

DM SA V34E NMUPGRAD GERMANY

DM-SA-UNM-DE

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – SA

DM SA V34E NMUPGRAD FR

DM-SA-UNM-FR

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE - SA

DM SA V34E NMUPGRAD HONG KONG

DM-SA-UNM-HK

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE - SA

DM SA V34E NMUPGRAD INDONESIA

DM-SA-UNM-ID

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE - SA

DM SA V34E NMUPGRAD ITALY

DM-SA-UNM-IT

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE - SA

DM SA V34E NMUPGRAD LA 115V

DM-SA-UNM-LA-115V

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – SA

DM SA V34E NMUPGRAD LA 220V

DM-SA-UNM-LA-220V

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – SA

DM SA V34E NMUPGRAD MALAYSIA

DM-SA-UNM-MY

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – SA

DM SA V34E NMUPGRAD SINGAPORE

DM-SA-UNM-SG

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – SA

DM SA V34E NMUPGRAD THAILAND

DM-SA-UNM-TH

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – SA

DM SA V34E NMUPGRAD UK

DM-SA-UNM-UK

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – SA

DM SA V34E NMUPGRAD US

DM-SA-UNM-US

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE – CS

DM CS V34E NMUPGRAD LA

DM-CS-UNM-LA

3 YEAR

DATAMATE- NON NET MGT/UPGRADEABLE - CS

DM CS V34E NMUPGRAD USA

DM-CS-UNM-US

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT CHINA

DM-SA-NM-CN

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT GERMANY

DM-SA-NM-DE

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT FR

DM-SA-NM-FR

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT HONG KONG

DM-SA-NM-HK

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT INDONESIA

DM-SA-NM-ID

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT ITALY

DM-SA-NM-IT

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT LA 115V

DM-SA-NM-LA-115V

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT LA 220V

DM-SA-NM-LA-220V

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT MALAYSIA

DM-SA-NM-MY

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT SINGAPORE

DM-SA-NM-SG

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT THAILAND

DM-SA-NM-TH

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT UK

DM-SA-NM-UK

3 YEAR

DATAMATE - NET MGT- STANDALONE

DM SA V34E NETMGT US

DM-SA-NM-US

3 YEAR

DATAMATE SHELF

DATAMATE SHELF 16 SLOT

DMS-16-115V

3 YEAR

DATAMATE SHELF

DATAMATE SHELF 115V PWR SUP

PS-16DM-115V

3 YEAR

DATAMATE SHELF

DATAMATE SHELF 220V PWR SUP LA

PS-16DM-220VLA

3 YEAR

DATAMATE SHELF

DATAMATE POWER SUPLY CABLE

PS-CABLE

3 YEAR

DATAMATE PRODUCT MANUALS

DATAMATE SET UP GUIDE

01D42C-24/A

N/A

DATAMATE PRODUCT MANUALS

DATAMATE SET UP GUIDE FR

01D42CFR-24/A

N/A

DATAMATE PRODUCT MANUALS

USER GUIDE-DATAMATE

01D42B-7/A

N/A

NOTE: All additional DataMate related Manufacturing and Marketing part numbers not currently listed are also considered unavailable.

  1. Reason for Withdrawal

    2. This product line is at the end of its life and will be withdrawn.

  2. Replacement Product

    3. There is no direct replacement for this product available from RDG; however, the ALM 3239 product line offers increased functionality over the DataMate. Although price higher than the DataMate, the ALM 3239 is extremely cost competitive with products positioned similarly in the Systems Modem Market.

  3. Customer Notification

    4. We recommend that the appropriate account manager notify your customers immediately via telephone. Additionally, we suggest that a confirmation letter be sent out to each of your customers following the initial telephone call.

  4. Special Situations and Exceptions
    1. Fulfilling Existing Contract Obligations

      2. Any specific customer situations that may arise should be brought to the attention of the Marketing Office as soon as possible.

    2. Concessions for Specific Accounts

    No concessions have been identified or planned for specific customer accounts.

  5. Policy - Repairs After Withdrawal

    6. Warranty periods are not changed by withdrawal.

    RDG will continue to provide repair and rework services subject to availability of the necessary parts for the configuration and release level that were in effect upon the Last Order Date per Warranty and/or contract agreements.

  6. Policy - Technical Support After Withdrawal

    7. RDG will continue to provide technical support for installation and configuration services for the Product for one (1) year from the Last Order Date or as per Warranty or Contracted agreements.

  7. Maintenance and Service Support Policy after Withdrawal

Maintenance and support services will remain available for thirty-six (36) months from the date of discontinuation or through the terms of customer’s current maintenance agreement, whichever is longer.