Product Marketing Update

Product Withdrawal

Log: PWA990018 Rev: NR

Product(s) Being Withdrawn

Product Name(s): 942 Modem Sharing Unit and EIA Mark II (All Models)

Product Family: Accessories

Last Order Date: 26-Feb-99

Last Ship Date: 31-Mar-99

Product

Description

Marketing
Part Number

Warranty
Period

942 MODEM SHARING UNIT (MSU)

942 SHARING UNIT 4PT A

942-4-PORT

1 YEAR

942 MODEM SHARING UNIT (MSU)

942 SHARING UNIT 4PT A (INTL)

942-4PORTEXP

1 YEAR

942 MODEM SHARING UNIT (MSU)

942 SHARING UNIT 8PT B

942-8-PORT

1 YEAR

942 MODEM SHARING UNIT (MSU)

942 SHARING UNIT 8PT B (INTL)

942-8PORTEXP

1 YEAR

EIA MARK II

EIA MARK II A

EIA2SP

1 YEAR

EIA MARK II

EIA MARK II B

EIA2DP

1 YEAR

EIA MARK II

RACK MT FOR RMTS/EIAMKII/MOD40

RKMTKT+H3

1 YEAR

ACCESSORIES PRODUCT MANUALS

MSD 942 I/O MANUAL

16D04A-1/B

N/A

ACCESSORIES PRODUCT MANUALS

942 SHARING UNIT ADDENDUM

16D04A-35/A

N/A

ACCESSORIES PRODUCT MANUALS

90 DMM I/O MANUAL

16D05A-14/B

N/A

ACCESSORIES PRODUCT MANUALS

DC POWER SUPPLY KIT

15D16A-14/A

N/A

ACCESSORIES PRODUCT MANUALS

EIA MKII SWITCH I/O MANUAL

4402D228A-1/B

N/A

NOTE: All additional 942 Modem Sharing Unit and EIA Mark II related Manufacturing and Marketing part numbers not currently listed are also considered unavailable.

  1. Reason for Withdrawal
  2. These product configurations are at the end of their life and will be withdrawn.

  3. Replacement Product
  4. There is no direct replacement for this product available from RDG.

  5. Customer Notification
  6. We recommend that the appropriate account manager notify your customers immediately via telephone. Additionally, we suggest that a confirmation letter be sent out to each of your customers following the initial telephone call.

  7. Special Situations and Exceptions
    1. Fulfilling Existing Contract Obligations
    2. Any specific customer situations that may arise should be brought to the attention of the Marketing Office as soon as possible.

    3. Concessions for Specific Accounts

    No concessions have been identified or planned for specific customer accounts.

  8. Policy - Repairs After Withdrawal
  9. Warranty periods are not changed by withdrawal.

    RDG will continue to provide repair and rework services subject to availability of the necessary parts for the configuration and release level that were in effect upon the Last Order Date per Warranty and/or contract agreements.

  10. Policy - Technical Support After Withdrawal
  11. RDG will continue to provide technical support for installation and configuration services for the Product for one (1) year from the Last Order Date or as per Warranty or Contracted agreements.

  12. Maintenance and Service Support Policy after Withdrawal

Maintenance and support services will remain available for thirty-six (36) months from the date of discontinuation or through the terms of customer’s current maintenance agreement, whichever is longer.