Product Marketing Update

Product Withdrawal

Log: PWW990004 Rev: NR

Product(s) Being Withdrawn

Product Name(s): FastFrame 300 and 600 (All Models)

Product Family: FastFrame Series

Last Order Date: 31-Mar-99

Last Ship Date: 30-Apr-99

Product

Description

Marketing
Part Number

Warranty
Period

FF 300 BASE UNITS

FF 300 BASE UNIT - ETHERNET

FF300-ETH

1 YEAR

FF 300 BASE UNITS

FF 300 BASE UNIT - TOKEN RING

FF300-TR

1 YEAR

FF 600 BASE UNITS

FF 600 BASE UNIT

FF600

1 YEAR

FF 600 LAN MODULES

FF 600 ETHERNET MODULE

FF600-ETH

1 YEAR

FF 600 LAN MODULES

FF 600 TOKEN RING MODULE

FF600-TR

1 YEAR

FF 300/600 SERVICE MODULES

FF 300/600 COMPRESSION MODULE

FF3-COMP

1 YEAR

FF 300/600 WAN MODULES

FF 300/600 DTE MODULE

FF-DTE

1 YEAR

FF 300/600 WAN MODULES

FF 300/600 DSU MODULE

FF-DSU

1 YEAR

FF 300/600 WAN MODULES

FF 300/600 ISDN BRI (U) MODULE

FF3-BRI-U

1 YEAR

FF 300/600 WAN MODULES

FF 300/600 ISDN BRI (S/T) MODL

FF3-BRI-S

1 YEAR

FF 300/600 WAN MODULES

FF 300/600 T1/CSU MODULE

FF-T1

1 YEAR

FF 300/600 WAN MODULES

FF 300/600 E1 MODULE

FF-E1

1 YEAR

FF 300/600 WAN MODULES

FF300/600 V34 MODEM MDL US CER

FF3-V34

1 YEAR

FF 300/600 WAN MODULES

FF300/600 V34 US LEASED

FF3-V34-C

1 YEAR

FF 300/600 PERSONALITY INTF MODULES (PIM)

RS-232 PERS INTERFACE MODULE

FF-PIM-RS232

1 YEAR

FF 300/600 PERSONALITY INTF MODULES (PIM)

V.11 PERS INTERFACE MODULE

FF-PIM-V11

1 YEAR

FF 300/600 PERSONALITY INTF MODULES (PIM)

V.35 PERS INTERFACE MODULE

FF-PIM-V35

1 YEAR

FF 300/600 CONSOLE MODEM

V.22 CONSOLE MODEM US/CAN

FF-V22

1 YEAR

FF 300/600 SOFTWARE

SNA/SDLC S/W KEY

FF-SDLC

90 DAYS

FF 300/600 SOFTWARE

ALC-UPD S/W KEY

FF-ALC

90 DAYS

FF 300/600 SOFTWARE

NETVIEW SERVICE POINT S/W KEY

FF-NVSP

90 DAYS

FF 300/600 SOFTWARE

IPX ROUTING S/W KEY

FF-IPX

90 DAYS

FF 300/600 SOFTWARE

X.25 SUITE S/W KEY

FF-X25

90 DAYS

FF 300/600 NETWORK MANAGEMENT

FASTFRAME MGR FOR CMS 400

CMS400FASTFRAM

90 DAYS

FF 300/600 NETWORK MANAGEMENT

FF CMS APPL FOR HP OPENV/SOLAR

FASTFRAME-SUNOV

1 YEAR

FF 300/600 ACCESSORIES

RACK MT EXC/FF/DSU/EDM/SDM/DDM

RKMT900

1 YEAR

FF 300/600 ACCESSORIES

RACK MOUNT KIT FF300

RKMT901

1 YEAR

FF 300/600 ACCESSORIES

RACK MOUNT KIT FF600

RKMT902

1 YEAR

FF 300/600 ACCESSORIES

FF 300 SPARE POWER SUPPLY

25C199-01

1 YEAR

FF 300/600 ACCESSORIES

FF 600 SPARE PWR SPLY INTERNAL

41C5021-01

1 YEAR

CABLES

POWER CORD - UK

17C172-03

1 YEAR

CABLES

CONSL MODM TO DEMARK 4PMOD CBL

28C171-26

1 YEAR

CABLES

10 TR CBL DB9 RJ45 W/MED FLTR

28C190-10

1 YEAR

CABLES

CONSOLE TO TERML CBL 8FT

28C219-01

1 YEAR

CABLES

ETH B CONSL TO TERML CBL 8FT

28C219-02

1 YEAR

CABLES

TOKEN RING IMPD ADPTR F-RJ45 UDC

41C1006-01

1 YEAR

FF PRODUCT MANUALS

INSTRUCTIONS-UPG KIT

15D24A2-14/A

N/A

FF PRODUCT MANUALS

FASTFRAME 300/600 IO MANUAL

15D26A-1/A

N/A

FF PRODUCT MANUALS

FF 300/600 ADDENDUM

15D25A-35/B

N/A

FF PRODUCT MANUALS

FASTFRAME UPG KIT INSTRUCTIONS

15D26A-14/B

N/A

FF PRODUCT MANUALS

EXC DAP FR MANUAL

15D24A1-1/B

N/A

NOTE: All additional FastFrame related Manufacturing and Marketing part numbers not currently listed are also considered unavailable.

  1. Reason for Withdrawal
  2. The FastFrame feature set and product cost has not kept up with other competitive products. As a result, revenue expectations do not warrant further investment in this product line.

  3. Replacement Product
  4. The FastFrame product line has no direct replacement; however, RDG realizes the importance of Frame Relay and is evaluating ways to participate in this growing market.

  5. Customer Notification
  6. We recommend that the appropriate account manager notify your customers immediately via telephone. Additionally, we suggest that a confirmation letter be sent out to each of your customers following the initial telephone call.

  7. Special Situations and Exceptions
    1. Fulfilling Existing Contract Obligations
    2. Any specific customer situations that may arise should be brought to the attention of the Marketing Office as soon as possible.

    3. Concessions for Specific Accounts

    No concessions have been identified or planned for specific customer accounts.

  8. Policy - Repairs After Withdrawal
  9. Warranty periods are not changed by withdrawal.

    RDG will continue to provide repair and rework services subject to availability of the necessary parts for the configuration and release level that were in effect upon the Last Order Date per Warranty and/or contract agreements.

  10. Policy - Technical Support After Withdrawal
  11. RDG will continue to provide technical support for installation and configuration services for the Product for one (1) year from the Last Order Date or as per Warranty or Contracted agreements.

    The final software maintenance release, version 4.21 was released Jan-99. This release is the last planned release for the FastFrame product line.

  12. Maintenance and Service Support Policy after Withdrawal

Maintenance and support services will remain available for thirty-six (36) months from the date of discontinuation or through the terms of customer’s current maintenance agreement, whichever is longer.