Product Marketing Update

Immediate Product Withdrawal

Log: PWA990003 Rev: NR Oct 30, 1998

Product(s) Being Withdrawn

Product Name(s): ISX 5005, (All Models)

Product Family: Sub-rate TDM Multiplexers

Last Order Date: 30-NOV-98

Last Ship Date: 31-DEC-98

Product

Description

Marketing Part
Number

Warranty
Period

ISX 5005 NON ISDN - DATA

5005 DATA 115V US

AX9267

1 YEAR

ISX 5005 NON ISDN - DATA

5005 DATA 240V UK

AX9269

1 YEAR

ISX 5005 NON ISDN - DATA

5005 DATA 240V LA

AX9268

1 YEAR

ISX 5005 NON ISDN - DATA/VOICE

5005 DATA+VOICE 115V US

AX9270

1 YEAR

ISX 5005 NON ISDN - DATA/VOICE

5005 DATA+VOICE 240V UK

AX9272

1 YEAR

ISX 5005 NON ISDN - DATA/VOICE

5005 DATA+VOICE 240V LA

AX9274

1 YEAR

ISX 5005 NON ISDN - DATA/VOICE

5005 DATA+2VOICE 115V US

AX9271

1 YEAR

ISX 5005 NON ISDN - DATA/VOICE

5005 DATA+2VOICE 240V UK

AX9275

1 YEAR

ISX 5005 NON ISDN - DATA/VOICE

5005 DATA+2VOICE 240V LA

AX9273

1 YEAR

ISX 5005 ISDN - DATA

5005 DATA+ISDN U-BUS 115V US

AX9286

1 YEAR

ISX 5005 ISDN - DATA

5005 DATA+ISDN S-BUS 115V US

AX9277

1 YEAR

ISX 5005 ISDN - DATA

5005 DATA+ISDN S-BUS 240V UK

AX9279

1 YEAR

ISX 5005 ISDN - DATA

5005 DATA+ISDN S-BUS 240 V LA

AX9278

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+VOICE+ISDN U 115V US

AX9287

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+VOICE+ISDN S 115V US

AX9282

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+VOICE+ISDN S 240V UK

AX9281

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+VOICE+ISDN S 240V LA

AX9280

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+2VOICE+ISDN U 115 US

AX9276

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+2VOICE+ISDN S 115 US

AX9285

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+2VOICE+ISDN S 240 UK

AX9284

1 YEAR

ISX 5005 ISDN - DATA/VOICE

5005 DATA+2VOICE+ISDN S 240 LA

AX9283

1 YEAR

ISX 5005 UPGRADE KITS

5005 SW DATA CRD V4.5 UPG

AX8630

90 DAYS

ISX 5005 UPGRADE KITS

5005 SW VOICE CRD V4.5 UPG

AX8631

90 DAYS

ISX 5005 UPGRADE KITS

5005 SW TRK/DATA+ISDN V4.5 UPG

AX8722

90 DAYS

ISX 5005 UPGRADE KITS

5005 HW VOICE 2PT UPG KIT

AX7944

1 YEAR

NOTE: All additional related Manufacturing and Marketing part numbers not currently listed are also considered unavailable.

  1. Reason for Withdrawal

    2. The product is at the end of its life and has little or no sales activity.

  2. Replacement Product

    3. These products can be replaced by an appropriately configured ISX 5010.

  3. Customer Notification

    4. Please notify customers as required.

  4. Special Situations and Exceptions
    1. Fulfilling Existing Contract Obligations

      2. Any specific customer situations that may arise should be brought to the attention of the Marketing Office as soon as possible.

    2. Concessions for Specific Accounts

    No concessions have been identified or planned for specific customer accounts.

  5. Policy - Repairs After Withdrawal

    6. Warranty periods are not changed by withdrawal.

    RDG will continue to provide repair and rework services subject to availability of the necessary parts for the configuration and release level that were in effect upon the Last Order Date per Warranty and/or contract agreements.

  6. Policy - Technical Support After Withdrawal

    7. RDG will continue to provide technical support for installation and configuration services for the Product for one (1) year from the Last Order Date or as per contracted agreements.

  7. Maintenance and Service Support Policy after Withdrawal

Maintenance and support services will remain available for thirty-six (36) months from the date of discontinuation or through the terms of customer’s current maintenance agreement, whichever is longer.