Racal Data Group Access Program Office

Product Marketing Update
Product Withdrawal

Log: PWA990013 Rev: NR

Product(s) Being Withdrawn

Product Name(s): WINstream Series (All Models)

Product Family: WINstream Series

Last Order Date: 26-Feb-99

Last Ship Date: 31-Mar-99

Product	Description	Marketing Part Number	Warranty Period
WINSTREAM ISDN S DATA ONLY	WINSTREAM S DATA ONLY 110V	WSTRMDOS110	5 YEAR
WINSTREAM ISDN S DATA ONLY	WINSTREAM S DATA ONLY 230V AU	WSTRMDOSAU	5 YEAR
WINSTREAM ISDN S DATA ONLY	WINSTREAM S DATA ONLY CE	WSTRMDOSCE	5 YEAR
WINSTREAM ISDN S DATA ONLY	WINSTREAM S DATA ONLY 230V DE	WSTRMDOSDE	5 YEAR
WINSTREAM ISDN S DATA ONLY	WINSTREAM S DATA ONLY FRANCE	WSTRMDOSFR	5 YEAR
WINSTREAM ISDN S DATA ONLY	WINSTREAM S DATA ONLY ITALY	WSTRMDOSIT	5 YEAR
WINSTREAM ISDN S DATA ONLY	WINSTREAM S DATA ONLY UK	WSTRMDOSUK	5 YEAR
WINSTREAM ISDN U DATA ONLY	WINSTREAM U DATA ONLY 110V	WSTRMDOU110	5 YEAR
WINSTREAM ISDN U DATA ONLY	WINSTREAM U DATA ONLY 230V	WSTRMDOU230	5 YEAR
WINSTREAM ISDN S DATA/VOICE	WINSTREAM S DATA/VOICE 110V	WSTRMDVS110	5 YEAR
WINSTREAM ISDN S DATA/VOICE	WINSTREAM S DATA/VOICE 230V AU	WSTRMDVSAU	5 YEAR
WINSTREAM ISDN S DATA/VOICE	WINSTREAM S DATA/VOICE CE	WSTRMDVSCE	5 YEAR
WINSTREAM ISDN S DATA/VOICE	WINSTREAM S DATA/VOICE 230V DE	WSTRMDVSDE	5 YEAR
WINSTREAM ISDN S DATA/VOICE	WINSTREAM S DATA/VOICE FRANCE	WSTRMDVSFR	5 YEAR
WINSTREAM ISDN S DATA/VOICE	WINSTREAM S DATA/VOICE ITALY	WSTRMDVSIT	5 YEAR
WINSTREAM ISDN S DATA/VOICE	WINSTREAM S DATA/VOICE UK	WSTRMDVSUK	5 YEAR
WINSTREAM ISDN U DATA/VOICE	WINSTREAM U DATA/VOICE 110V	WSTRMDVU110	5 YEAR
WINSTREAM ISDN U DATA/VOICE	WINSTREAM U DATA/VOICE 230V	WSTRMDVU230	5 YEAR
WINSTREAM ACCESSORIES	WINSTREAM VOICE UPS	WSTRMVUPS	5 YEAR
WINSTREAM PRODUCT MANUALS	WINSTREAM USERS GUIDE	532A1038-7/A	N/A
WINSTREAM PRODUCT MANUALS	WINSTREAM QUICK START	532A1038-24/A	N/A
WINSTREAM PRODUCT MANUALS	WINSTREAM QUICK START FRENCH	532A1038FR-24/A	N/A
WINSTREAM PRODUCT MANUALS	WINSTREAM QUICK START ITALIAN	532A1038IT-24/A	N/A
WINSTREAM PRODUCT MANUALS	WINSTREAM QUICK START SPANISH	532A1038ES-24/A	N/A
WINSTREAM PRODUCT MANUALS	WINSTREAM REGISTRATION CARD	532A1032-28/A	N/A

NOTE: All additional WINstream related Manufacturing and Marketing part numbers not currently listed are also considered unavailable.

Reason for Withdrawal

This product line is at the end of its life and will be withdrawn.

Replacement Product

There is no direct replacement for this product available from RDG. However, similar ISDN terminal adapter functionality is available from several other manufacturers.

Customer Notification

We recommend that the appropriate account manager notify your customers immediately via telephone. Additionally, we suggest that a confirmation letter be sent out to each of your customers following the initial telephone call.

Special Situations and Exceptions

Fulfilling Existing Contract Obligations

Any specific customer situations that may arise should be brought to the attention of the Marketing Office as soon as possible.

Concessions for Specific Accounts

No concessions have been identified or planned for specific customer accounts.

Policy - Repairs After Withdrawal

Warranty periods are not changed by withdrawal.

RDG will continue to provide repair and rework services subject to availability of the necessary parts for the configuration and release level that were in effect upon the Last Order Date per Warranty and/or contract agreements.

Policy - Technical Support After Withdrawal

RDG will continue to provide technical support for installation and configuration services for the Product for one (1) year from the Last Order Date or as per Warranty or Contracted agreements.

Maintenance and Service Support Policy after Withdrawal

Maintenance and support services will remain available for thirty-six (36) months from the date of discontinuation or through the terms of customer’s current maintenance agreement, whichever is longer.